Privacy
Privacy Policy Effective Date: January 28, 2025
Your Privacy is Our Priority
TheCRM Corporation (“TheCRM”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. Please read this policy carefully as it explains your rights regarding your personal data and how to contact us if you have any questions or concerns.
Definitions
- “We, Us, Our”: Refers to TheCRM Corporation.
- Privacy Representative: Erick Olson, email: privacy@thecrm.com, address: 9401 Wilshire Blvd, Suite 900, Beverly Hills, CA 90210.
- Data Protection Officer: Richard Keith Latman, email: privacy@thecrm.com, address: 9401 Wilshire Blvd, Suite 900, Beverly Hills, CA 90210.
- Personal Information: Any information related to an identified or identifiable individual.
Personal Information We Collect
Categories of Information:
- Required Identifiers: Name, email, username, and birthdate.
- Optional Information: Contact details, professional details, payment preferences, vehicle-related information, and additional profile details provided at your discretion
- Commercial Information: Purchasing history via TheCRM’s services
How We Collect Information:
- Directly from you through our website, app, emails, or customer support.
- From third-party sources with your consent, such as credit reporting agencies or banks.
- Via automated systems like cookies or dealership monitoring systems.
How We Use Your Personal Information
We use your personal information to:
- Provide Services: Ensure seamless operation and personalization of our products.
- Prevent Fraud: Protect you and our business from fraudulent activities.
- Compliance: Conduct identity and regulatory checks as required by law.
- Enhance Operations: Improve efficiency, training, and quality control.
- Customer Communication: Maintain accurate customer records and provide relevant updates.
- Marketing: Notify you about products and services, subject to your preferences.
Promotional Communications:
- We may send promotional emails, text messages, or push notifications about products and services. However, we will only do so with your explicit consent where required.
- Opt-Out: You can unsubscribe from promotional communications by using the “Unsubscribe” link in our emails, texting “STOP” to opt-out of messages, or updating your preferences on our website.
Data Sharing
We only share your personal information with:
- Affiliates within TheCRM group.
- Service providers assisting in delivering our products (e.g., payment processors).
- Regulatory bodies as required by law.
- Note: We do not sell personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will delete or anonymize it.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Request information about the categories and sources of personal data collected.
- Access specific personal information collected.
- Request deletion of your data, subject to exceptions
- Opt-out of the sale of your personal data (if applicable).
Data Security
We employ industry-standard measures to protect your data, including encryption and secure storage solutions. Access to personal data is restricted to authorized personnel.
Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
- Privacy Representative: Erick Olson
- Address: 9401 Wilshire Blvd, Suite 900, Beverly Hills, CA 90210
- Phone: 1-866-460-2999
Accessibility
If you require this Privacy Policy in an alternative format (e.g., audio or braille), please contact us at the address above.
Updates to this Policy
This Privacy Policy may be updated periodically. We will notify you of any significant changes via email, our website, or other appropriate communication channels.
